Maintenance and Support
8ito provides maintenance and support services with a trained and certified team by the largest manufacturers, working in conformity with contracted service levels and with the best market practices.
The field technicians are supported by a 24x7 service structure, which register call openings and the history of each occurrence until the event conclusion.
8ito counts on:
• Specialized and certified professionals in hardware and software from the most important server platforms, desktops, printers and network assets.
• Hardware test and repair laboratory.
• Backup, parts and pieces dimensioned according to the client’s asset park.
• Dynamic and effective logistics to meet the demand of parts throughout the national territory.
• Network Operations Center for remote monitoring, prevention and immediate assistance in high-availability environments.
Read more: Maintenance and Support
Networking and Telecom
In this age of convergence, we can be connected anywhere, monitoring operations, solving problems and closing deals at any time.
Read more: Networking and Telecom